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PRIVACY POLICY

This Privacy Policy describes how RW Dimensions and its related companies (collectively referred to as "the Company", "us" or "we") collect, store and handle personal information (as defined below) of individuals is consistent with the Personal Data Protection Act of Malaysia and Singapore, as well as the General Data Protection Regulation (GDPR) in the European Union.


We value the trust you have placed in us and respect your privacy. Please read this Privacy Policy to understand how we use the personal information we may collect from you, why we collect it, and how we use it. By providing your Personal Information to us, you are consenting to this Privacy Notice and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Notice.


Definition of Consent

By providing your Personal Information to us and/or continuing access to our website, and/or any other products and services (collectively referred to as “Services”) offered by the Company, you are consenting to this Privacy Notice and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Notice. If you do not agree to this Notice or any amendments to this Notice, please do not subscribe to any of our Services and stop using or accessing our website.

What Personal Information do we collect?

Defining Personal Information

In this Privacy Policy, Personal Information refers to any data, whether true or not, about an individual who can be identified:
(a) from that data; or
(b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
Examples of such Personal Information you may provide to us include, but not limited to (depending on the nature of your interaction with us) :-

  • Name
  • NRIC
  • Date of Birth
  • Telephone number(s)
  • Mailing address
  • Email address
  • Payment information (credit card, paypal, cost centre/code, bank account details, billing address )
  • Network data
  • Any other information relating to any individual which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you
  • Information about any transactions, both free and paid, that you entered into on our websites
  • Information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter, YouTube and Google
  • Publicly available information that we acquire from service providers

Legal basis for processing Personal Data under General Data Protection Regulation (GDPR)

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your Personal Data, as further outlined below. These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland.

When and how we collect your Personal Information

We may collect personal information directly from you when you:-

  • Fill up application or registration forms or other similar forms
  • Interact and communicate with the Company at any events or activities
  • Communicate with us (for example when you contact us for any enquiries including by calling our customer service)
  • Register interest and/or request for information of (through our online portals or other available channels)or subscribe to our products and/or services
  • visit or browse our websites
  • register or subscribe for our publications (for example, newsletters)
  • use our network and other services of the Company
  • request us to contact you, be included in an email or other mailing list
  • provide feedback to us (for example via our websites or in hard copy)
  • use some of our services, for examples, websites and apps including establishing any online accounts with us
  • interact with our customer service officer, for example, via telephone calls, letters, online accounts with us
  • contacted by and respond to our customer service officer, for example, via telephone calls, letters, online accounts with us
  • subscribe to any of our Subscription Services, which require us to collect and process payment information from you such as your credit card numbers and billing information, using third party PCI DSS-compliant service providers

Information and Data from third parties

From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

Purposes for the Collection of your Personal Information

Your Personal Information will be used by the Company to:-

  • Verify your identity
  • update and inform you on our latest promotion, etc
  • send you automated email messages or marketing materials regarding our products and services
  • administer or otherwise carry out obligations in relation to any agreement that you or your business have with us
  • respond to your inquiries about our programs of studies, services, membership matters, business associations such as consultant program etc.
  • communicate with you, such as keeping you abreast of current developments, technical up-dates, news, articles or any matter that may be of interest to you
  • conduct research and market surveys
  • develop, enhance, market and provide products and services to meet your needs
  • gain an understanding of your information and communication needs in order for us to provide you with better services
  • maintain and develop our business systems and infrastructures, including testing and upgrading of these systems
  • support recruitment inquiries
  • personalize marketing communications and website content based on your preferences, such as in response to your request for specific information on products and services that may be of interest
  • contact individuals that you refer to us and identify you as the source of the referral, in accordance with the “Referral” section below
  • meet contract or legal obligations
  • improve browsing experience by personalizing the websites
  • send information or content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business
  • promote use of our services and products to you and share promotional and information content with you in accordance with your communication preferences;
  • provide other companies with statistical information about our users -- but this information will not be used to identify any individual user;
  • send information to you regarding changes to our Privacy Policy, or other legal agreements

Cookies

Cookies are pieces of information that a web server transfers to your computer's hard disk for record-keeping purposes. Cookies can make the web server more useful by storing information about your preferences on a particular site. The Company web site may use cookies to provide useful features to users. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set up to accept cookies. If you would prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of the features of our site if you do so.

Ownership of Content and Materials

All content and materials are copyrighted and protected by worldwide copyright laws and treaty provisions. They cannot be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way without prior written permission of the copyright owner and/or the Company.

Links Sites

A link from our Web site to another site does not imply endorsement of that site. Linked sites are not under the control of the Company and the Company will not be held responsible for the content or privacy policies of any linked sites or any links containing other linked sites. If you decide to access any of the third party sites linked to the Company, you will do this entirely at your own discretion and at your own risk.

If you access any third party sites using the links provided, the operators of these sites may collect your personal information. Please ensure that you are satisfied with the privacy statements of these third Party Sites before you submit any personal information. The Company cannot be held responsible legally or otherwise for the activities, privacy policies or levels of privacy compliance of these third party sites.

Sensitive Personal Information

We will never ask you to provide sensitive Personal Information such as information about your medical or health records, political, religious or philosophical beliefs, criminal offences (alleged, or committed), criminal conviction background, racial or ethnic origin, trade union membership, sexual orientation, sexual history, behavior or genetic data. Please refrain from providing us with such sensitive Personal Information.

Updating of Privacy Policy

The Company will, as and when it deems fit to do so, change, alter or modify its Privacy Policy. You are advised to visit the Website continually in order to monitor changes in the policy, as the policy will be binding upon you.

How to contact us

If you have any questions or concerns about our Privacy Policy for this site or its implementation, you can contact us at :
No G-3A-2, Encorp Strand Garden Office,
No. 12, Jalan PJU 5/1,
Kota Damansara,
47810 Petaling Jaya,
Selangor.
Tel : +6016-2391838
E-mail : joanne.rwfs@gmail.com


This Privacy Policy of use has been updated on 06 April 2020.