Welcome to www.raymondwongfengshui.com ('RaymondWongFengShui.com'), the official website of RW Dimensions ('RW Dimensions'), and its Founder (Raymond Wong)'. For the avoidance of doubt, RW Dimensions and Raymond Wong shall be collectively referred to as “We / Us / Our”. RaymondWongFengShui.com (hereinafter referred to as “this Website”) provides services to you subject to the terms and conditions stated in this Website's Terms and Conditions section. By visiting or shopping on this website, you agree to these terms and conditions.
We also recommend you read our Refund Policy before purchasing on our website. Please carefully read the following refund policy.
We provide a wide range of services, including (but not limited to) Feng Shui audits for residential and commercial properties, space planning and design, property selection, Ba Zi destiny reading, auspicious date selections, and various types of seminars and courses (hereinafter referred to as “Service”).
When the client engages us for the Service, the client must pay a Service fee or deposit fee (hereinafter referred to collectively as “Fee”).
The client agrees that the Fee is not refundable for any reason upon engaging our Service
The Fee payable depends on the Service package selected and the Fee is valid for 12 months from the payment date.
The Fee will be fully refunded to the Client under the following conditions :
If the Service is not delivered to the Client within 12 months from the date of Fee payment made.
If there is an error/problem in payment processing on the Website or payment system due to a technical error
Fee will be partially refunded to the Client under the following conditions :
If RW Dimensions has begun the process of delivering the Service to the client but has decided to discontinue the Service before the Service is fully delivered to the Client owing to unforeseen circumstances.
In this situation, RW Dimensions has complete discretion over the amount to be reimbursed to the Client. RW Dimensions may retain an appropriate portion of the fee in addition to the processing fee based on the amount of work done for the Service.
It takes 4 to 6 weeks for a refund to be issued to the Client.
Refunds are final and at the full discretion of RW Dimensions.
RW Dimensions reserves the right, at its discretion, to amend, modify, add, or remove this Refund Policy as and when necessary without giving prior written notice to Client.
HOW TO CONTACT US
If you have any questions or comments about the Refund Policy clauses above, you can contact us at :