RW Dimensions and its related companies (“we”, “us”, “our”, or “the Company”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, transfer, and store your personal information in compliance with applicable data protection laws, including:

  • Malaysia’s Personal Data Protection Act 2010 (PDPA)
  • Singapore’s Personal Data Protection Act 2012 (PDPA)
  • European Union General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), as well as other U.S. state privacy laws

By using our services or providing your personal information to us, you agree to the practices described in this Privacy Policy.

 

  1. Consent

By providing your personal information to us, using our website, or accessing any of our services (collectively referred to as “Services”), you consent to the collection, use, access, transfer, storage, and processing of your personal data as described in this Privacy Policy. If you do not agree to any part of this policy, please do not use our services or provide any personal information.

 

  1. What Personal Information We Collect

“Personal Information” refers to data that identifies you as an individual, either on its own or when combined with other information we may have. This may include (but is not limited to):

  • Full name
  • National identification/passport number
  • Date of birth
  • Contact number(s)
  • Mailing address
  • Email address
  • Payment information (e.g., credit/debit card, PayPal, bank details)
  • IP address and network information
  • Data from cookies and browser activity
  • Information provided via forms, feedback, surveys, or other interactions
  • Publicly available information or data from social media (e.g. Facebook, LinkedIn, Google)

We do not collect sensitive personal data (e.g., political views, religion, sexual orientation) and request that you do not submit such information.

 

  1. How We Collect Personal Information

We collect personal information directly or indirectly when you:

  • Visit or browse our website
  • Register for events, consultations, or newsletters
  • Submit forms or feedback
  • Communicate with our team via phone, email, or social media
  • Subscribe to our services or make payments
  • Interact with us at physical or virtual events
  • Engage with our content, digital ads, or marketing campaigns

We may also receive personal information from third-party sources, including marketing partners, analytics tools, and publicly available platforms.

 

  1. Legal Basis for Processing (GDPR)

If you are located in the EU, UK, or EEA countries, we process your personal data based on the following legal grounds:

  • Consent – You have provided explicit permission
  • Contract – Processing is necessary to fulfill a contract
  • Legal Obligation – To comply with legal requirements
  • Legitimate Interest – For purposes such as marketing or service improvement

 

  1. How We Use Your Personal Information

We may use your personal data for the following purposes:

  • Verifying your identity
  • Delivering services or fulfilling transactions
  • Sending event or product updates, promotions, and newsletters
  • Responding to inquiries or support requests
  • Managing subscriptions, payments, and communications
  • Analyzing usage trends to improve website performance
  • Personalizing user experience and marketing content
  • Complying with legal, financial, or audit obligations
  • Conducting research or surveys

You can opt out of marketing communications at any time by contacting us directly.

 

  1. Cookies

Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to:

  • Remember user preferences
  • Track website usage for analytics
  • Personalize content and ads

You may disable cookies in your browser settings, but some features of our website may not function properly as a result.

 

  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

 

  1. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. While we take reasonable precautions, no method of internet transmission or storage is fully secure.

 

  1. Your Rights Under GDPR and PDPA

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing or request data portability
  • Lodge a complaint with the relevant data protection authority

To exercise these rights, please contact us at the address below.

 

  1. Sharing of Personal Information

We do not sell or rent your personal data. We may share it with trusted third parties who help us operate our website, deliver services, or run marketing campaigns, including:

  • Payment processors
  • Marketing/email automation platforms
  • IT service providers
  • Government bodies (if legally required)

All third-party vendors are contractually required to comply with applicable privacy laws.

 

  1. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies before submitting any personal information.

 

  1. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us immediately.

 

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be published on this page with a revised “Last Updated” date. Your continued use of our website constitutes acceptance of these changes.

 

  1. Additional Notice for California and U.S. Residents

If you are a resident of California or certain other U.S. states, you may have additional rights under privacy laws such as CCPA and CPRA.

Your Rights Under CCPA/CPRA

You may:

  • Request access to your personal data
  • Request deletion of your data
  • Correct inaccurate data
  • Opt out of the “sale” or “sharing” of your data for targeted advertising
  • Limit use of sensitive personal information (if collected)
  • Not be discriminated against for exercising your privacy rights

Categories of Personal Information We Collect

Category

Examples

Identifiers

Name, email, phone number, IP address

Internet activity

Browsing history, session logs

Commercial info

Service interactions or purchases

Geolocation data

IP-based approximate location

Payment information

Credit/debit card, billing address (via PCI DSS-compliant third-party processors)

 

Do Not Sell or Share My Personal Information

We do not sell your data for monetary gain. However, we may “share” it for digital advertising purposes.

To opt-out, email us at:
📧 enquiry.rwfs@gmail.com
📌 Use subject line: “Do Not Sell or Share My Personal Information”

You may also designate an authorized agent to act on your behalf.

 

  1. Contact Us

If you have any questions or requests relating to this Privacy Policy, please contact us at:

RW Dimensions
D-18-16, EXSIM Tower,
Millerz Square @ Old Klang Road,
Megan Legasi,
No. 357, Jalan Kelang Lama,
58000 Kuala Lumpur, Malaysia
📞 Tel: +6017-2831639
📧 Email: enquiry.rwfs@gmail.com


This Privacy Policy was last updated on 20 Jul 2025. We recommend reviewing this page periodically to stay informed about any changes.